Shipping policy

Shipping policy

This Shipping Policy applies to all orders placed within the United States.
Our goal is to provide you with a clear understanding of our shipping process and to ensure a smooth delivery experience.
By placing an order on our store, you agree to the terms outlined below.


A. Shipping Costs

We are pleased to offer Free Shipping on all U.S. orders — no minimum purchase required.
There are no hidden fees or additional shipping charges at checkout.


B. Transit, Handling & Order Cut-Off Time

  • Order Cut-Off Time: 07:00 PM (Mountain Standard Time, Denver)
  • Handling Time: 1–2 business days (Monday to Friday)
  • Transit Time: 3–5 business days (Monday to Friday)

Once your order is shipped, you will receive a confirmation email with tracking details.


C. Delivery Terms

We partner with UPS and USPS for reliable and timely delivery of all orders.


D. Change of Address

If you need to update your shipping address, please contact us within 24 hours of placing your order.
Once the parcel is in transit, we are unable to make address changes.
You can reach us at glassesnfire@gmail.com or call +1 970-632-8702 for assistance.


E. Order Cancellations

You may cancel your order any time before it has been dispatched.
Once the order is shipped, please refer to our Refund Policy for return and refund options.


F. Parcels Damaged in Transit

If your parcel arrives damaged:

  • Please refuse delivery if possible and notify the courier immediately.
  • If the package was delivered while you were not present, please contact our customer service team right away so we can assist you with the next steps.

Thank you for shopping with us!
We’re committed to providing you a hassle-free and transparent shipping experience.e is 1 – 2 business day (Monday to Friday).

C. DELIVERY TERMS

We use the UPS, USPS to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@glassnfire.storeor Call Us at +1 970-632-8702.

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.